In the interest of public safety, dogs (with the exception of guide dogs), cycles, rollerblades and skateboards are NOT allowed within the centre.
In addition we operate a NO SMOKING policy.
Child Safe
High Chelmer Shopping Centre supports the Child Safe Zones Programme, a town-wide initiative that is available to shoppers and their children. The scheme gives shoppers peace of mind and reassurance that if their child becomes lost, the service can assist in finding them quickly.
The Programme provides children with FREE wristbands displaying their parents’ or guardians’ contact telephone numbers, so in the event of the child being lost, the parent or guardian can be contacted quickly. Free Child Safe wristbands are available from High Chelmer’s Customer Service department.
|  |
Should you lose a child, ring the Child Safe helpline number: 08700 62 27 30. Child Safe window stickers are located around the Centre displaying this number. When you ring the number you will be put directly in contact with the security team who will use a coordinated approach and CCTV to help reunite you with your child.
Advice for parents
Prevent losing a child whilst shopping by following the below precautions:
1) Encourage children to stay close to you
2) Use reins, wrist links or hold their hand
3) Don’t leave a child in an unsupervised play area
4) Ensure your child is wearing a Child Safe wristband, displaying your contact numbers
5) Carry an up to date photograph of them, this will help other people identify them should they become lost
6) Make a note of what your child is wearing
Teach your child to do the following, should they become lost:
1) Stop, stand still and look – don’t wander off to another place
2) If lost in a shop, go to the nearest till point and tell a shop assistant
3) Do not approach any strangers
Should you lose a child whilst shopping in the Centre, do the following:
1) Stay close to where you last saw them
2) Look for a Child Safe window sticker around the Centre and call the helpline number displayed: 08700 62 27 30
3) Speak directly to the security team who will help you to locate your child
For further information about the Child Safe Zones Programme go to www.childsafezones.co.uk