When visiting the centre, please ensure you follow the latest government guidelines available here.
Reintroduction of face masks:
As per Government guidelines you must wear a face covering in the centre, unless medically exempt. We appreciate your cooperation in keeping our community safe
We want everyone to feel safe and welcome while shopping with us, so please respect other people’s space. Government advice continues to recommend wearing a face covering while in crowded areas.
Some stores may request that you continue to follow specific guidance, use face coverings, or limit entries. Please respect these requests for the wellbeing of staff and other shoppers.
We want to reassure you that the wellbeing of our staff and visitors is our priority. We continue to follow measures at High Chelmer including an enhanced cleaning regime including all key touch points.
If you have any concerns, we recommend you contact the stores you wish to visit ahead of travelling and consider visiting away from peak times between 11am – 2pm.
We continue to monitor the situation and follow the Government Roadmap guidance closely, and we will continue to keep customers updated via our website and social media channels.
We hope to see you very soon!