Open Today: 7.00am - 6.30pm
Open Tomorrow: 7.00am - 6.30pm

Individual store times may vary

Purple Tuesday – 13th November 2018

High Chelmer is proud to join retailers across the nation in marking Purple Tuesday, the UK’s first accessible shopping day.

Purple Tuesday is a campaign to promote awareness about disabled customers, highlight the difficulties existing disabled shoppers face and measures that can be put in place to overcome them.

High Chelmer currently provides the following services for disabled shoppers:

The centre is fully wheelchair accessible.

Customer Disabled Toilet Facilities are available located next to DW Sports in West Mall, in addition Starbucks offer disabled toilet facilities.

Disabled Parking Spaces

Chelmsford City Council provide details of spaces available within the area, those nearest to High Chelmer are located on Bellmead, High Chelmer Multi-Storey and along Market Road.


Operated by Chelmsford City Council who to make Chelmsford city centre more accessible lend out scooters and wheelchairs from their Shopmobility in Market Road.

Shopmobility is a free service, which is operated from the rear of the public toilets in Market Road. There are five parking spaces for Blue Badge holders and one for Changing Places users, which you can access from Threadneedle Street.

How do I book Shopmobility?

Monday to Saturday
8:15am to 5:30pm
Latest issue of equipment: 4:30pm
Latest time to return equipment: 5:30pm

10:15am to 4:30pm
Latest issue of equipment: 3:45pm
Latest time to return equipment: 4:30pm

Call the office – 01245 250467
The office phone lines are open from Tuesday to Saturday from 8am to 4pm.

Customer Services

Disability focussed customer service training has been given to the whole team and they have attended a number of seminars.

Dementia Friends
The centre are Dementia Friends accredited and also participate in the City-wide Keep Safe scheme,

Resources for organisations and individuals wishing to get involved with Purple Tuesday are available for download at

Food & Drink

Just so you know, we take data protection seriously! We never share your data with third parties and we promise to only send you information on offers, competitions and news relating to High Chelmer.